Terms of service

Terms of Service

Welcome to Organofora. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our store or placing an order.

If you do not agree with any part of these terms, you should not use our website or services.

General Conditions

  • By using this website, you confirm that you are at least 18 years of age or using the site under the supervision of a parent or guardian

  • We reserve the right to refuse service to anyone for any reason at any time

  • Any misuse of the website or violation of these terms may result in termination of access

Product Information

  • We make every effort to display product details, descriptions, and prices accurately

  • Product images are for illustration purposes only; actual packaging may vary

  • We reserve the right to modify or discontinue any product without prior notice

Pricing & Payments

  • All prices are listed in Pakistani Rupees (PKR) unless stated otherwise

  • Prices may change at any time without prior notice

  • Payments may be made via Cash on Delivery (COD) or other available payment methods

  • Orders placed with COD may be cancelled if delivery confirmation fails

Order Acceptance & Cancellation

  • Placing an order does not guarantee acceptance

  • We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity

  • Customers may request order cancellation before dispatch by contacting our support team

Shipping & Delivery

  • Delivery timelines provided are estimates and may vary due to courier or external factors

  • Organofora is not responsible for delays caused by courier services, weather, or unforeseen circumstances

  • Shipping charges (if any) are clearly mentioned at checkout

Returns & Refunds

  • Returns and refunds are subject to our Return & Refund Policy

  • Due to hygiene reasons, opened or used skincare products are not eligible for return

  • Customers are advised to review the Return & Refund Policy before placing an order

Use of Website

You agree not to:

  • Use the website for any unlawful or unauthorized purpose

  • Attempt to gain unauthorized access to the website or its systems

  • Upload or transmit viruses, malware, or harmful code

  • Copy, reproduce, or misuse website content without permission

Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of Organofora and is protected by applicable copyright and intellectual property laws. Unauthorized use is strictly prohibited.

Limitation of Liability

Organofora shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website. Product results may vary based on individual skin type and usage.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page, and continued use of the website indicates acceptance of the updated terms.

Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of Pakistan.

Contact Information

For any questions regarding these Terms of Service, please contact us through our Contact Us page. Our team will be happy to assist you.